In short: We protect your data, never sell it, and give you full control over your information. We use end-to-end encryption and comply with international privacy regulations.
1. Information We Collect
Information you provide to us:
- Registration data: name, email address, age, gender
- Profile information: photos, bio, interests, partner preferences
- Message content within the platform
- Payment information (processed by Stripe; we do not store card details)
Information we collect automatically:
- Approximate location (only with your permission)
- App usage data (features used, session time)
- Device information (model, operating system)
2. How We Use Your Information
- Operate and improve the Platform
- Generate AI photos based on your reference images
- Find compatibilities and suggest relevant profiles
- Verify identity and prevent fraud
- Process payments and manage subscriptions
- Send you notifications about matches and messages
- Service communications and updates
3. AI Photos and Your Image
Your reference photos are processed securely to generate AI images. We never share your original or generated photos outside of the Platform. You can delete any AI photo at any time.
4. Sharing Information
We do not sell your personal data. We only share information in these cases:
- Other users: Your public profile (name, age, photos, bio) is visible to other users according to your privacy preferences
- Service providers: Google Cloud (hosting), Stripe (payments), Firebase (database) — all under strict confidentiality agreements
- Legal requirements: If the law requires us to disclose information
5. Data Security
- End-to-end encryption on messages
- Encryption in transit (TLS 1.3) and at rest
- Secure servers on Google Cloud Platform
- Regular security audits
- Restricted access to personal data
6. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correct: Update incorrect information
- Delete: Request the deletion of your data
- Portability: Receive your data in digital format
- Object: Refuse certain uses of your data
- Withdraw: Revoke your consent at any time
7. Data Retention
We keep your data while your account is active. When you delete your account, we erase your personal data within 30 days, except where the law requires longer retention.
8. Minors
GenuineSouls is not intended for anyone under 18. If we discover that a minor has created an account, we will delete it immediately along with all their data.
9. Cookies
We use essential cookies for the operation of the Platform and analytics cookies to improve your experience. You can manage your cookie preferences in your browser settings.
10. Contact
To exercise your rights or for privacy questions: contact us or write to privacy@genuinesouls.com