1. What are cookies?
Cookies are small text files that are stored on your device when you visit a website. They help us remember your preferences, keep your session active, and understand how you use our platform so we can improve it.
At GenuineSouls we use cookies and similar technologies (such as local storage and tracking pixels) to provide you with a secure and personalized experience.
2. Cookies we use
We classify our cookies into four categories:
| Type | Purpose | Status |
|---|---|---|
| Essential | Session, authentication, and security. Without these cookies the platform does not work properly. | Required |
| Analytics | Google Analytics and usage metrics. They let us understand how you navigate so we can improve the experience. | Optional |
| Functional | Language preferences, visual theme, and personalized settings that make your experience more comfortable. | Optional |
| Marketing | Remarketing and personalized ads. We currently DO NOT use marketing cookies. | Not active |
3. Third-party cookies
Some of our providers may set cookies on your device when you use GenuineSouls:
- Firebase (Google): authentication, real-time database, and push notifications. These cookies are essential for the app to function.
- Google Analytics: collects anonymous data about platform usage (pages visited, session time, device type). You can disable them in your settings.
- Stripe: secure payment processing. Stripe uses cookies to prevent fraud and complete transactions safely.
Each provider has its own privacy policy, which we recommend reviewing.
4. How to manage cookies?
You can control and delete cookies from your browser settings. Keep in mind that disabling certain cookies may affect the operation of the platform.
- Google Chrome: Settings > Privacy and security > Cookies and other site data > Manage cookies.
- Safari: Preferences > Privacy > Manage Website Data.
- Firefox: Settings > Privacy & Security > Cookies and Site Data > Manage Data.
You can also install browser extensions such as uBlock Origin or Privacy Badger for more detailed control over third-party cookies.
5. Cookie duration
| Cookie | Purpose | Duration |
|---|---|---|
| gs_session | Keep your session active | Until you log out |
| gs_auth_token | Secure authentication | 30 days |
| gs_csrf | Protection against CSRF attacks | Session |
| gs_preferences | Language, theme, and settings | 1 year |
| _ga / _gid | Google Analytics (anonymous metrics) | 2 years / 24 hours |
| __stripe_mid | Payment fraud prevention | 1 year |
6. Legal basis
The use of cookies at GenuineSouls is based on the following legal grounds:
- Consent (GDPR Art. 6.1.a): For analytics, functional, and marketing cookies, we request your explicit consent before activating them. You may withdraw your consent at any time.
- Legitimate interest (GDPR Art. 6.1.f): Essential cookies are used under legitimate interest, as they are strictly necessary for the secure operation of the platform and do not require consent.
If you are located in the European Economic Area (EEA), we will show you a cookie banner the first time you visit the platform so you can choose which cookies to accept.
7. Changes to this policy
We may update this Cookie Policy periodically to reflect changes in our practices or applicable legislation. When we make significant changes, we will notify you through a notice on the platform or by email.
We recommend reviewing this page regularly to stay informed of any updates.
8. Contact
If you have questions about our Cookie Policy or how we handle your data, you can write to us at privacy@genuinesouls.com or visit our contact page.
Data controller: Tapnoodle LLC